1·為方便客戶24小時自由下單,本店採取自助訂購形式,請在本店使用"綫上訂購系統"自行下單,並請於備注中記入要求款式(如適用),恕不接受Inbox下單。若有任何査詢,請Inbox我們。
2.辦公時間是星期一至星期五,早上9:00至下午6:00,辦公时間外收到的查询回覆會有遲延,敬請見諒*
3.若適逢海外/日本長假期,所有訂購貨物均於長假期後盡快處理及有機會出現延誤,屆時將有電郵通知發貨詳情或可向我們客服査詢·謝謝你的理解與支持。
4·從訂購貨品至送到你家一般需時在14天內,貨到後所有貨品均以順豐到付形式(除另行協議的其他發送安排)安排發送,在發送時均會有系統電郵通知買家,敬請耐心等候。
5.所有貨品原貌、顏色跟像片可能會因顯示器不同有少許差異,請預留2-5cm尺寸誤差。貨物出門,不設退換,敬請理解。
6.部份貨品由於貨物尺寸的關係,貨品很可能需要獨立安排發送,敬請理解。
7.若遇上缺貨,本公司會盡快跟閣下聯絡,並安排原金額退款,敬請見諒。
1. To facilitate customers to place orders 24 hours a day, our store adopts a self-service ordering method. Please use the "Online Ordering System" in our store to place your order and indicate the desired style in the remarks section (if applicable). We do not accept orders via direct messages (Inbox). If you have any inquiries, please send us a direct message.
2. Our office hours are from Monday to Friday, 9:00 am to 6:00 pm. Replies to inquiries received outside of office hours may be delayed. Your understanding is appreciated.
3. In the event of long holidays overseas or in Japan, all orders will be processed as soon as possible after the holidays, and there may be delays. You will be notified by email about the shipping details, or you can inquire with our customer service. Thank you for your understanding and support.
4. The delivery time from placing an order to receiving it at your home is generally within 14 days. All items will be sent via SF Express COD (unless otherwise agreed upon) after they arrive. Buyers will be notified by email when items are shipped. Please be patient.
5. The actual appearance and color of all products may vary slightly from the images due to differences in monitors. Please allow for a 2-5 cm size deviation. All sales are final, and returns or exchanges are not accepted. Your understanding is appreciated.
6. Due to the size of some products, they may need to be shipped separately. Your understanding is appreciated.
7. In case of stock shortage, our company will contact you as soon as possible and arrange for a full refund. Your understanding is appreciated.